**Purchase Terms & Customer Service**

We strive to respond promptly and accurately to your inquiries. If you need assistance, please do not hesitate to contact us at telephone number +46102630010 or via the "Contact Us" section in the menu. Kindly use the contact form as we are often busy during peak seasons and typically respond faster to emails than phone calls.

**Company Name and Address:**

Company Name: ATV & Fritid I Sverige AB
Organization Number: 556723-0916
Address: Virkesgatan 5, 61431 Söderköping, Sweden

**General Terms & Conditions:**

You must be 18 years or older to place an order. All prices include VAT (vat is changed in checkout according to shipping country). Shipping costs are additional. All orders placed online are binding. We reserve the right for any possible sell-outs as well as errors in prices and texts.

**Prices and Payment:**

Each item is listed with a price including VAT. At checkout, you can see the total price including VAT, any fees, and applied discounts.

Ordering and paying through Powersportparts.eu is safe and simple. We provide the following payment options (all options are not available in all countries):

- Direct payment via your Internet bank
- Qliro invoice with a 14-day payment term
- Qliro Account and Qliro Installment Payment
- Card payment with VISA or MasterCard
- PayPal

Each completed and approved order automatically generates an order confirmation. The most common reason for not receiving an order confirmation is providing an incorrect email address during the order process or the order confirmation being automatically sorted into spam. You are responsible to verify your customer information when you checkout.

**Qliro:**

Qliro makes it easy, flexible, and safe for you to shop online. You have the option to choose the payment method that suits you best, whether paying before or after delivery. By providing or requesting information at checkout, you agree to our terms of use and the processing of your personal data.

For more information about Qliro's terms, click here.

**QLIRO INVOICE:**

The invoice must be paid within 14 days from the invoice date. The invoice is sent via email to the email address you provide at the time of purchase. In case of delayed payment, a reminder will be sent to you, and a late fee of 60 SEK plus default interest at 24% + the applicable reference rate will be charged. Additional delays will result in a statutory collection fee.

When making a purchase with an invoice, we reserve the right to conduct a credit check through Qliro AB. The collection and processing of your personal data, as well as credit checks, are necessary for us to process your request for a 14-day credit. For more information about Qliro's terms, click here. https://www.qliro.com/sv-se/villkor/

**QLIRO "BUY NOW, PAY LATER":**

Interest: 0%
Setup fee: 39 SEK
No additional fees apply.

The invoice is sent by email in the middle of the campaign month. In case of delayed payment, a reminder will be sent to you, and a late fee of 135 SEK plus default interest at 24% + the applicable reference rate will be charged. For purchases, we reserve the right to conduct a credit check through Qliro AB. The collection and processing of your personal data, as well as credit checks, are necessary for us to process your request for credit purchases. For Qliro's complete campaign terms, click here (https://www.qliro.com/sv-se/villkor/).

**QLIRO ACCOUNT & INSTALLMENT PAYMENT:**

When choosing installment payment, you will receive immediate feedback on whether your application has been approved, and we can process your purchase immediately. If your application is not approved, you can go back and choose an alternative payment method.

You can have one or more ongoing installment purchases, and Qliro consolidates them into a monthly invoice sent to you via email in the middle of each month. You can pay off your entire remaining debt at any time during the installment period.

Installment options:

- Payment Term: 3 months, 6 months, 12 months, 36 months, Account*
- Setup Fee: 95 SEK, 195 SEK, 295 SEK, 395 SEK, 0 SEK
- Administrative Fee: 29 SEK for all options
- Annual Interest Rate: 0%, 0%, 0%, 9.95%, 19.90%

Example for a purchase of 10,000 SEK:

- Payment Term: 3 months, 6 months, 12 months, 36 months, Account*
- Effective Interest Rate: 11.45%, 13.29%, 12.31%, 20.18%, 29.38%
- Monthly Payment: 3394 SEK, 1728 SEK, 887 SEK, 362 SEK, 955 SEK
- Total Cost: 10,182 SEK, 10,369 SEK, 10,643 SEK, 13,047 SEK, 11,466 SEK

**Applies to installment purchases over 12 months.**

In case of delayed payment, a reminder will be sent to you, and a late fee of 135 SEK plus default interest at 24% + the applicable reference rate will be charged.

For purchases, we reserve the right to conduct a credit check through Qliro AB. The collection and processing of your personal data, as well as credit checks, are necessary for us to process your request for credit purchases.

Complete terms: For Qliro's complete terms for account and installment payment, click here. https://www.qliro.com/sv-se/villkor/

**CARD PAYMENT:**

Card payments are made through systems that meet the requirements of the PCI-DSS security standard. For information about your payment, contact Qliro via the contact details at https://www.qliro.com/. You can choose to pay the entire order value with a debit or credit card. Currently, we accept VISA, Mastercard. There is no additional card fee. Credit card payments are processed by our payment partner Qliro to ensure quick and secure payment. For increased security, we use 3D-Secure, a global security standard developed by VISA and Mastercard for online payments.

Here's how it works:

- Select Credit Card as the payment method at checkout. You will be directed to Qliro's secure payment server.
- Choose the type of credit card, enter the card number, expiration date, the card's security code (CVV), and the cardholder's name.
- Please note that when using a virtual card, you should specify a validity period of at least two months.
- A check is performed to ensure that the card details are correct and that there are sufficient funds for the purchase.
- The purchase amount is initially reserved on your account.
- The reserved amount is transferred to the "Store" when the goods are dispatched from the warehouse.

**DIRECT BANK PAYMENT WITH TRUSTLY:**

Shop and pay directly from your bank account. Banks supported by Trustly: SEB, Swedbank, Handelsbanken, Nordea, Länsförsäkringar, Danske Bank, Skandia, ICA Banken, and Forex Bank.

Here's how it works:

- Select Trustly as the payment option at checkout.
- Enter the bank you use and

then identify yourself with BankID or a security code over a secure and encrypted connection.
- Then choose the account you want to pay from (e.g., savings account or salary account) and confirm the purchase.
- The purchase amount is deducted directly from the specified account, and an order confirmation is sent out.

**Shipping Options:**

We ship in the following ways:

For Private Customers

- FedEx or DHL Express
- Larger packages that cannot be shipped (120x50x50): We will first provide a shipping quote to you. Please contact us.

For Business Customers:

- FedEx or DHL Express
- Larger packages that cannot be shipped (120x50x50): We will first provide a shipping quote to you. Please contact us.

**Shipping of Bulky Items:**

For example, docks, trailers, and other bulky items that are long or heavy (over 25kg), the shipping cost is invoiced afterwards when we know the cost. To know cost before purschase please contact us.

**Warranty & Complaints:**

Most of our range is classified as aftermarket parts, which means we guarantee that the product is free of defects upon delivery. Therefore, we cannot guarantee that the product will last for a certain period because we cannot know if it is correctly installed or used correctly way.

However, we always aim to have satisfied customers and handle cases on an individual basis if products break within a year. Therefore, please contact us directly if you feel that the product has broken unusually quickly or has not met your expectations. Warranty claims are valid for 3 years.

We disclaim all compensation claims where a part we have sold has broken and caused other damage; we only compensate for the part we have sold that has broken.

Replacement engines always have a 1-year warranty against any faults, even if you have caused any breakdowns yourself. However, additional shipping costs to the factory will be added.

For complaints, please contact us first to obtain a return number and shipping label. A copy of the invoice and an explanation of the complaint must always be included with the package. The package must be marked with our return number. The complaint is not approved until we have checked the item. In case of an approved complaint, the amount will be refunded as soon as possible in the same way it was paid. Items returned without the customer contacting us for a return number will not be processed. In the event of a dispute regarding a purchase from a private individual, we follow the recommendations of the Consumer Complaints Board. Disputes between companies are settled by general courts in Sweden.

**Right of Withdrawal:**

According to law, you have the right to withdraw your purchase within a period of 14 days from the invoice date. Open purchase requires an unbroken package, and no damage must be found on the product. This does not apply to special-order items, software, or specially manufactured items. It is especially important to double-check that you are ordering the correct part, especially when ordering original parts via exploded views.

For more information, click here https://www.konsumentverket.se/

**Out of Stock Products:**

If the product is out of stock, it is a special order item. Purchase the product, and we will order it from our supplier and deliver it as soon as we have it in stock. Orders to our suppliers are usually placed between Thursday and Friday and arrive in our warehouse on the Monday of the following week. We always deliver the entire order at once; if you want something first, you need to inform us.

**Transport Damage:**

Visible damage to the goods must be reported directly to the distributor upon receipt. After that, please contact us.

**GDPR - Data Collection:**

We need to store and process personal data about you, such as name, address, telephone number, email, IP address (when purchasing via our websites), registration number (when purchasing an ATV or trailer), and in some cases, personal identity number. The purpose of such processing is to manage your transactions with us, such as invoices and orders, and also in the future to obtain invoices and history of your orders.

We have received your information from you when you visited us in our store, when you called us, or placed an order through our e-commerce platforms. If you do not want to provide us with your information, in some cases, we can issue an anonymous receipt, but when purchasing a new machine from us, we need your personal information according to the law. We always apply the applicable privacy legislation in all processing of personal data. The legal basis for processing your personal data is with your consent, and you have the right to withdraw your consent to the processing of your data at any time. Your data will be stored as long as you are a customer with us.

The personal data we process about you is not shared with anyone else. However, we may also share your personal data with a third party if we are required to do so by law. However, we will never transfer your data to a country outside the EU.

The data controller is Daniel Norell, Virkesgatan 5, 61431 Söderköping, Sweden. You have the right to contact us if you want information about the data we have about you, to request correction, transfer, or to request that we restrict processing, object, or request deletion of your data. You can do this most easily by contacting us. You can reach our data protection officer at info@atv-fritid.se or 0121-42066. If you have complaints about our processing of your personal data, you have the right to lodge a complaint with the supervisory authority, the Swedish Data Protection Authority.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. 

SECTION 1 - ONLINE STORE TERMS 

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). 

You must not transmit any worms or viruses or any code of a destructive nature. 

A breach or violation of any of the Terms will result in an immediate termination of your Services. 

SECTION 2 - GENERAL CONDITIONS 

We reserve the right to refuse service to anyone for any reason at any time. 

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. 

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. 

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. 

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION 

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. 

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES 

Prices for our products are subject to change without notice. 

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. 

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. 

SECTION 5 - PRODUCTS OR SERVICES (if applicable) 

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. 

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. 

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. 

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. 

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION 

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. 

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. 

 

For more detail, please review our Returns Policy. 

SECTION 7 - OPTIONAL TOOLS 

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. 

You acknowledge and agree that we provide access to such tools”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. 

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). 

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service. 

SECTION 8 - THIRD-PARTY LINKS 

Certain content, products and services available via our Service may include materials from third-parties. 

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. 

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. 

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS 

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. 

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. 

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. 

SECTION 10 - PERSONAL INFORMATION 

Your submission of personal information through the store is governed by our Privacy Policy. Please read our Privacy Policy. 

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS 

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). 

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated. 

SECTION 12 - PROHIBITED USES 

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. 

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY 

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. 

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. 

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. 

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. 

In no case shall powersportparts.eu our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 

SECTION 14 - INDEMNIFICATION 

You agree to indemnify, defend and hold harmless powersportparts and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. 

SECTION 15 - SEVERABILITY 

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. 

SECTION 16 - TERMINATION 

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. 

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. 

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). 

SECTION 17 - ENTIRE AGREEMENT 

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. 

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). 

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. 

SECTION 18 - GOVERNING LAW 

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Sweden. 

SECTION 19 - CHANGES TO TERMS OF SERVICE 

You can review the most current version of the Terms of Service at any time at this page. 

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. 

SECTION 20 - CONTACT INFORMATION 

• Questions about the Terms of Service should be sent to us at cs@powersportparts.eu

Contact Us:

• Address: Atv& Fritidi Sverige AB Virkesgatan 5, 614 31 Söderköping,Sweden
• Phone Number: +46 102 63 00 10
• E-mail: cs@powersportparts.eu